Privacy Policy

Information We Collect

We collect different types of information depending on how you interact with our services. Some you give us directly, and some we gather automatically as you use orvynexado.

Personal Information You Provide

When you sign up for orvynexado or use our budget control tools, you share information with us. Here's what we typically collect:

• Your name and contact details (email address, phone number)
• Account credentials and security information
• Financial data you input for budget tracking purposes
• Payment information when you subscribe to premium features
• Communications you send us through support channels

Information Collected Automatically

Our systems automatically collect certain technical data to help us improve your experience and keep things running smoothly:

How We Use Your Information

We use your information to provide and improve our budget control services. Everything we do with your data has a purpose, and we don't use it for anything unrelated to making orvynexado work better for you.

We won't sell your personal information to third parties. That's not our business model, and honestly, it never will be. Your budget data is yours, and we're just here to help you manage it better.

Data Sharing and Third Parties

Sometimes we need to share limited information with service providers who help us run orvynexado. These are carefully selected partners who handle specific tasks for us.

Service Providers We Work With

• Cloud hosting providers who store your data securely in Australian data centers
• Payment processors who handle subscription transactions (they never see your full financial details)
• Email service providers who send you account notifications and updates
• Analytics services that help us understand how to improve orvynexado (using anonymized data)
• Customer support platforms that help us respond to your questions efficiently

All these providers are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us. They can't use it for their own purposes.

Legal Requirements

We might need to disclose your information if required by Australian law, court orders, or regulatory authorities. We'll only share what's legally necessary and will notify you when possible, unless prohibited by law.

Your Rights Under Australian Privacy Law

The Privacy Act 1988 gives you specific rights regarding your personal information. We make it straightforward for you to exercise these rights.

To exercise any of these rights, contact us at contact@orvynexado.com. We'll verify your identity and process your request as quickly as possible.

Data Security and Protection

We take security seriously because your financial information deserves proper protection. Here's what we do to keep your data safe:

• All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
• We use secure Australian data centers with physical security controls and redundancy
• Access to your information is restricted to authorized personnel who need it for their work
• We conduct regular security audits and vulnerability assessments
• Multi-factor authentication is available (and recommended) for all accounts
• We monitor systems continuously for suspicious activity or unauthorized access attempts

No system is completely invulnerable, but we work hard to maintain strong security practices. If we ever experience a data breach that affects your information, we'll notify you promptly as required by Australian law.

Data Retention

We keep your information only as long as necessary for the purposes we collected it. Different types of data have different retention periods:

After retention periods expire, we securely delete or anonymize your information so it can't be associated with you.

Cookies and Tracking

Like most websites, we use cookies and similar technologies. These help us remember your preferences and understand how you use orvynexado.

Types of Cookies We Use

• Essential Cookies: Required for orvynexado to function properly. These handle things like keeping you logged in and remembering your settings.
• Performance Cookies: Help us understand which features get used most and where people encounter problems. This data is anonymized.
• Functional Cookies: Remember your preferences like currency format or notification settings.

You can control cookie settings through your browser. Keep in mind that disabling certain cookies might limit some features of orvynexado.

Children's Privacy

orvynexado is designed for adults managing their personal or household budgets. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal information, please contact us immediately and we'll delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a notice in your orvynexado account.

The "Last Updated" date at the top tells you when we last revised this policy. We encourage you to review it periodically, especially before providing us with any new personal information.

International Data Transfers

Your data is primarily stored and processed within Australia. If we ever need to transfer information overseas, we'll ensure appropriate safeguards are in place as required by Australian Privacy Principles. This might include using standard contractual clauses or ensuring the recipient country has adequate privacy protections.

Currently, some of our service providers may process limited data outside Australia (like email services or cloud backup systems), but these transfers are protected by appropriate legal mechanisms.

Complaints and Disputes

If you're not satisfied with how we've handled your personal information, you have the right to complain. Here's the process:

• Contact us at contact@orvynexado.com with details of your concern. We'll acknowledge your complaint within 7 days.
• We'll investigate the matter and respond with our findings within 30 days.
• If you're not satisfied with our response, you can escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

The OAIC can be reached at enquiries@oaic.gov.au or through their website at oaic.gov.au. They handle complaints about privacy breaches under Australian law.